CMH is a combination of two corporate entities: Citizens Memorial Hospital District (a public hospital district established in 1978) and Citizens Memorial Health Care Foundation (a 501(c)3 foundation established in 1986).

Together, they operate a rural integrated delivery system with one Chief Executive Officer/Executive Director, and two Boards of Directors. CMH serves a rural, eight-county area in southwest Missouri with a population of 100,000+. Citizens Memorial Hospital opened its doors on September 28, 1982. The Hospital also includes the clinic system and provides the following services:

- Acute care. 86-beds including Medical/Surgical, Intensive Care Unit, Telemetry, Birthing Unit (The Birth Place), Heart Center, and Geriatric Psychiatry and a full complement of Outpatient Services. A new STEMI Center was added in February 2014. CMH is a sole community provider hospital.
- Emergency Services. Level III Trauma Center and ambulance services for three counties (Cedar, Polk, and Hickory).
- Ambulatory Care. 32 Physician Offices, 11 of which are certified Rural Health Clinics.

Citizens Memorial Health Care Foundation was established to assist the Hospital with future growth and operates the following services:

- Long Term Care. 6 Long-Term Care Facilities with a total of 727 beds, 1 residential care facility, 1 assisted living facility, and 5 independent living communities for seniors.
- Home Care Services. Home Care, Hospice (also Palliative Care), Home Medical Equipment, Health Transit and Homemaker Plus.

CMH was awarded the prestigious Davies Award of Excellence by the Health Information and Management Systems Society, and has been recognized for its innovative efforts associated with its organizational patient electronic medical record system. CMH was also named a Most Wired and Most Wireless Hospital, and was named one of the Top 10 Rural Hospitals in America. CMH is one of the 10 largest employers in southwest Missouri. In 2010, CMH was awarded the Missouri Quality Award, which is modeled after the coveted Malcom Baldrige National Quality Award. CMH was recently named a 2014 Dynamic Dozen honoree and 2014 Business Class honoree by the Springfield Business Journal.

CMH Mission: Caring for every generation through exceptional services by leading physicians and a compassionate healthcare team. (This is our purpose)

CMH Vision: Be the first choice for customer focused healthcare to every generation. (This is our goal)

CMH Values: I am Positive, Respectful, Innovative, Dedicated, Empowered. Together we are CMH PRIDE. (This is how we achieve our mission)