Mission
To honor America's veterans in all that we do by providing timely, quality care; outstanding customer service; education of tomorrow's health care providers, and improvement in health care outcomes through research.

Vision
To be a patient-centered health care organization for veterans providing excellent health care, education and research; an organization where people choose to work; and an active community partner.

Key Business Drivers
Our key business drivers are quality, financial integrity, patient satisfaction, and employee satisfaction.

Values
We commit to Integrity, Respect, Excellence, Accountability, Cooperation, Commitment, Communication, Compassion, Trust.