Mission Statement

To continuously improve the health of those we are privileged to care for and serve.

Vision Statement

By year 2010, the Tri-City Healthcare District will achieve top quartile of California Hospitals for patient, physician and employee satisfaction, while maintaining financial viability.

Values Statement

Our values shape our organizational culture and guide our interactions with our customers and with the communities that we are privileged to serve.

Quality - We strive to continuously improve our work processes and the interactions between people so that we can achieve higher levels of measurable outcomes and satisfaction from our customers’ perspective.

Service - Our respect and compassion for people causes us to strive for excellence in all of the services that we provide. We recognize that consistently achieving ever-higher levels of satisfaction is difficult and will require an enduing commitment.

Work Environment - We seek to foster a collaborative work environment, where dedicated responsible professionals are respected and have a meaningful voice with which to participate.

Community - We are involved and engaged members of the community who believe in being held accountable for our corporate and social responsiveness.