Canon Printer Won’t Print? Troubleshooting Guide

Thursday, May 8, 2025

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A Canon printer that won’t print (Call USA/CA: +1-888-272-8868) can be frustrating, especially when you need an urgent document. Fortunately, most printing issues are caused by common problems that can be resolved quickly. Whether you're using a Windows PC or a Mac, this guide will walk you through the essential troubleshooting steps to get your Canon printer printing again.

1. Check the Basics First

Before jumping into complex fixes, start with simple checks:

  • Power & Connections: Ensure your printer is turned on and connected properly. For USB connections, verify the cable is secure on both ends. For wireless printers, make sure the printer is connected to your WiFi network.

  • Error Messages: Look at your printer’s display panel for any error messages or blinking lights. Refer to your printer manual or Canon’s website to understand what they mean.

  • Paper & Ink: Check if the printer has enough paper and that it’s loaded correctly. Also verify ink or toner levels.

Sometimes, a small issue like a paper jam or empty ink cartridge is all that’s preventing printing.

2. Check the Print Queue

A stuck print job can block all subsequent print jobs. To clear it:

✅ On Windows:

  1. Go to Control Panel > Devices and Printers

  2. Right-click your Canon printer and select See what’s printing

  3. Right-click any stuck print jobs and click Cancel

✅ On Mac:

  1. Go to System Preferences > Printers & Scanners

  2. Select your Canon printer and click Open Print Queue

  3. Cancel any pending print jobs

After clearing the queue, try printing again.

3. Set Canon Printer as Default Printer

If your Canon printer is not set as the default printer (Call USA/CA: +1-888-272-8868), your documents may be sent elsewhere:

✅ Windows:

  1. Go to Devices and Printers

  2. Right-click your Canon printer

  3. Select Set as default printer

✅ Mac:

  1. Go to Printers & Scanners

  2. Click your Canon printer

  3. Check if it’s listed as default; if not, set it

Now, the computer will automatically send print jobs to your Canon printer.

4. Check Printer Status: Is It Canon Offline or Paused?

Sometimes your printer shows as offline (Call USA/CA: +1-888-272-8868) or paused, preventing printing.

✅ Windows:

  • Right-click your Canon printer in Devices and Printers

  • Select See what’s printing

  • In the menu, make sure Pause Printing and Use Printer Offline are unchecked

✅ Mac:

  • In Printers & Scanners, select your printer

  • Open the print queue and ensure it’s not paused

If the printer was offline or paused, unpausing it should restore printing.

5. Update or Reinstall the Canon Printer Driver

An outdated or corrupted canon printer driver (Call USA/CA: +1-888-272-8868) can prevent your printer from printing.

✅ To update or reinstall the driver:

  1. Visit the official Canon support website

  2. Search for your printer model and download the latest driver compatible with your OS

  3. Uninstall the current driver:

    • Windows: Go to Device Manager, right-click your printer, and click Uninstall device

    • Mac: In Printers & Scanners, select your printer and click the minus (-) button

  4. Reinstall the new driver by running the downloaded file or adding the printer again

Once installed, try printing a test page.

6. Check for Print Head Issues

If your Canon printer powers on and goes through the motions of printing but prints blank pages, the issue could be clogged print heads (especially on inkjet models).

✅ To clean the print heads:

  • Use the printer’s built-in Maintenance or Settings menu

  • Select Cleaning or Deep Cleaning

  • Run a Nozzle Check after cleaning

You may need to run the cleaning cycle more than once if the clog is severe.

7. Restart Everything

If none of the above steps work, try restarting your devices:

  1. Turn off the printer, computer, and router

  2. Wait 60 seconds

  3. Turn the router back on and wait for the internet connection to establish

  4. Turn the printer and computer back on

This refreshes network and system connections, resolving minor glitches.

8. Test With Another Device or App

If your printer still won’t print:

  • Try printing from a different device (like a laptop or smartphone)

  • Try printing from a different app (like a PDF viewer instead of Word)

This helps determine if the problem lies with the printer or the original device/app.

9. Check Wireless Connectivity (for WiFi Printers)

If you’re using a wireless Canon printer, verify that it’s connected to the correct WiFi network.

  • Print a network configuration page from the printer settings to check its connection status

  • If disconnected, reconnect the printer to your WiFi using the control panel or Canon PRINT app

  • Ensure your computer or device is on the same network

Poor signal strength can also prevent printing, so try moving the printer closer to the router.

Final Thoughts

When your Canon printer won’t print (Call USA/CA: +1-888-272-8868), it’s often due to small, fixable issues like an offline printer, outdated drivers, or a stuck print queue. By following these troubleshooting steps, you can usually resolve the problem quickly and get back to printing.

If you’ve tried all these solutions and your printer still won’t print, it may be time to contact Canon support (Call USA/CA: +1-888-272-8868) for professional assistance or consider servicing the printer.

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