Feel Christmas Magic!

First told in the award-winning book by Chris Van Allsburg, The Polar Express™ is the story of a child’s Christmas Eve journey to the North Pole. The Polar Express train ride comes alive with interactive storytelling for all ages to enjoy the magic, laughter and fun on a train trip to the North Pole! The Conductor and joyful train stewards welcome pajama clad passengers for a magical, family-friendly journey. Before entering the North Pole, enjoy a festive welcome inside the depot - *please arrive at least 45-60 minutes early* to allow for parking and boarding entertainment. During the ride, everyone is served hot chocolate and cookies by the cheerful cast during an interactive journey to The North Pole. Santa and the elves will then board the train to greet each child and present them with the first gift of Christmas - a special bell from Santa’s sleigh. For the remainder of the journey, everyone will enjoy a festive atmosphere with characters from the book, filled with music, laughter, and more interactive moments with the cast.

Arrival: Please arrive at least 45-60 minutes before scheduled departure to allow ample time for parking, shuttles, picking up tickets at will call, and enjoying the pre-show entertainment. 

Parking Address: **113 Portway Avenue, Hood River**

Round Trip: Approx 90 minutes round trip

Noteworthy: Everyone will get the chance to meet Santa on the train during the return trip!

Ticket Types: Prices are based on three tiers depending on the day as well as different class of tickets based on the train car selected (VIP, Premium, Parlor, Standard):
Peak = High Demand Days
Regular = Normal Price Days
Value = Best Savings Days

Food & Beverages: Get ready for a treat! Everyone onboard will enjoy complimentary hot cocoa and a delicious cookie served by our cheerful cast! Feel free to bring your own snacks and drinks (just no alcohol, please). Before you board, fuel up at the Kailea Coffee Company Cart - or get some pizza from the Solstice Wood Fire Pizza Cart at the depot - or during the checkout process, you can pre-order a train-themed Gift Basket of gourmet treats from The Fruit Company. There are many festive options and cozy sips to kick off your magical journey!

Seating: Seats are assigned by Mount Hood Railroad based on your ticket type. VIP and Parlor include a table for four. To avoid sharing, please purchase tickets in multiples of four.  Premium seating includes a small bistro table.  Standard seating does not include a table. If you would like to sit with another group, please book all tickets under one reservation - or include the first & last name of the group you want to sit with in the comment section when booking. 

Bonus Souvenirs: Take the magic home with you! VIP passengers receive an exclusive Polar Express ceramic mug, and Premium passengers get a festive Polar Express tumbler-perfect for sipping hot cocoa and remembering your unforgettable journey on The Polar Express.  

Babies: Infants (ages 0–2) may ride at discounted rate of $10 as a lap child with a paying adult.

Wheelchairs: Parlor seating is the only option that can accommodate wheelchairs, so please be sure to select that option when booking. Due to the historic nature of the train, wheelchair width is limited to 27 inches. A lift is available; however, we are unable to load or store electric wheelchairs. Please note that wheelchair access to restrooms is not available, as doorways are too narrow. 

Assistance with Boarding: If anyone in your party requires boarding assistance, (such as use of walkers), please let us know in the comments when booking your reservation, so we can plan accordingly. 

Pets: We love animals, but for health and safety reasons, pets are not allowed on board. Please note that bringing a pet without permission may result in a $100 fine and you may not be allowed to reboard the train after the Pine Grove layover.

Cancellation Policy: For added flexibility, consider adding Cancellation+ when booking your reservation. It lets you cancel up to 24 hours before departure and receive a full cash refund (minus service fees).

Time: 10:00am, 12:00pm, 2:30pm, 4:30pm and 6:30pm

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