Mayor Judy Nation signed a proclamation today declaring Saturday, February 11, 2023 as 211 Day throughout the City of Siloam Springs.

Arkansas 211 is a free, confidential, 24-hour information and referral service that connects residents with health and human services support. Anyone in need of help or information can call 211 or TEXT 211 to 898-211 to reach a trained 211 call resource specialist.

Read the proclamation here.

Arkansas 211 has a database of over 19,000 resources to help residents find the right services. Referrals are usually given over the phone or can be emailed or texted to you. In crisis situations, a warm transfer can be made directly to crisis specialists or 9•1•1. TTY and interpreter services are available.

211 helped more than 267,000 Arkansans throughout the state access help for immediate or long-term challenges last year. Throughout 2022, trained call specialists connected people to locally available services, including help with rent, food, utility bills, and health care. For example, 11,216 connections to utility assistance, 9,169 connections to assist with housing, and 5,706 connections were made to reduce hunger.

In 2017, United Way of Northwest Arkansas received an AmeriCorps grant to expand the Arkansas 211 database and resources to cover the entire state of Arkansas. After a brief period of repositioning due to changing funding, Arkansas 211 expanded contact service to the entire state of Arkansas in 2019. An additional grant was received to expand the system statewide to address the rise in needs across the state due to the pandemic.

Since 2019, Arkansas 211 has connected hundreds of thousands of individuals and their families across the state to critical, local resources, including food, shelter, rental assistance, childcare, and more. Arkansas 211 is a statewide program headquartered at the United Way of Northwest Arkansas. Learn more about Arkansas 211 here.