Hotspots to provides connectivity solution for those experiencing loss of service

KAMUELA, HAWAI'I ISLAND – The Department of Hawaiian Homes Lands (DHHL) will be distributing AT&T Wi-Fi hotspots to eligible Pu'ukapu pastoral lessees this week, ensuring reliable broadband service for those in the area.

Hotspot distribution will take place at the DHHL Waimea District Office located at 64-756 Mamalahoa Highway. Distribution dates and times are as follows:

- Tuesday, June 4: 4 p.m. – 8 p.m.

- Wednesday, June 5: 9 a.m. – 8 p.m.

- Thursday, June 6: 9 a.m. – 1 p.m.

To receive a hotspot, individuals must be a current SIC broadband customer who has been without service since April 2024. Hotspots will be issued one per lessee. Each hotspot includes one month of unlimited Wi-Fi prepaid by DHHL.

“Reliable access to phone and internet service is a critical lifeline for our Pu'ukapu lessees,” said DHHL Broadband Coordinator Jaren Tengan. “Our goal is to provide SIC customers with an interim solution as they transition to an alternate provider.”

Most Pu'ukapu lessees are outside the service areas for both Hawaiian Telcom and Spectrum. Fiber optic service is planned for the Pu'ukapu area in 2025.

DHHL will continue posting updates and information at dhhl.hawaii.gov/broadband/. Those needing further assistance can also reach the department at [email protected] or 808-570-4883.