Our Vision
A local government which embraces the changing needs and expectations of our customers.

Our Mission
To provide outstanding service in an efficient, effective and professional manner.

Our Values
Accountability accept full responsibility for, and ownership of our actions.
Leadership lead by example and demonstrate commitment to the city's vision, mission and values.

Teamwork serve on work teams committed to making improvements in our daily work, and establish partnerships with each other and with the customers we serve.

Action respond to the needs of our co-workers and our customers in a timely manner.

Management provide training to supervisors and managers in managing the "Altamonte Way". Reward outstanding performance and encourage pride.

Open-minded maintain a flexible attitude, receptive to creative and innovative approaches to serving those in our community.

Neighborly demonstrate genuine concern for our employees and our customers "We are People Who Care about People."

Training provide employee training and development opportunities; encourage a never-ending quest for knowledge.

Ethics demonstrate a high standard of integrity, honesty and fairness.