The Shenandoah County Department of Fire and Rescue is committed to providing a safe community, protecting the life and welfare for all people residing or visiting Shenandoah County. We accomplish this by delivering quality emergency services to our community. In meeting this objective, we demand of ourselves the highest professional standards and dedication to our Core Values.

It is the vision of the Shenandoah County Department of Fire and Rescue to provide the public with highly trained, professional staff to provide quality service to the community.

The Shenandoah County Department of Fire and Rescue will strive to enhance a positive and effective working relationship with all volunteer agencies, co-workers, and others involved in creating a safe environment for citizens and visitors within our area.

The Shenandoah County Department of Fire and Rescue will provide the best quality customer service both in emergency and non-emergency situations to increase the quality of life of all citizens and visitors. The Fire and Rescue Department shall continue to grow with the community.