Mission
VA Boston Healthcare System exists to serve the veteran through the delivery of timely quality care by staff who demonstrate outstanding customer service, the advancement of health care through research, and the education of tomorrow's health care providers.

Vision
VA Boston Healthcare Systen will be recognized locally, regionally, and nationally as a leader in quality patient care, positive customer service, medical/allied health education, health-related research, and employment opportunities.

Key Business Drivers
Our key business drivers are quality, financial integrity, patient satisfaction, and employee satisfaction.

Values
We value trust, respect, commitment, compassion, and excellence.